Privacy Policy for 77j7

1 Introduction

77j7 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every player who accesses or uses the 77j7 online betting and gaming platform at https://77j7.io. This Privacy Policy describes what personal data we collect, why we collect it, how we process and store it, with whom we may share it, and what rights you hold as a data subject.

This policy applies to all users of the 77j7 platform, including registered account holders, visitors who have not yet registered, and players accessing the platform from anywhere in Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. It applies to data collected through the website, any associated mobile-optimised interface, and through our customer support channels.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming policy. In the event of any conflict, this Privacy Policy takes precedence on matters specifically relating to data protection and privacy.

77j7 acts as the data controller for the personal data it collects directly from players. Where data processing is carried out by third-party service providers on our behalf, those parties act as data processors under written agreements that require them to handle your data in accordance with applicable data protection standards.

2 Personal Data We Collect

2.1 Registration Data

When you create a 77j7 account, we collect the information you provide during the registration process. This includes:

• Full legal name;
• Date of birth (used to verify that you are aged 21 or above);
• Residential address, including city and district;
• Email address;
• Mobile phone number;
• Username and encrypted password hash.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may request and store copies of the following documents:

• National Identity Card (NID) or valid passport;
• Proof of address (utility bill or bank statement dated within 90 days);
• Proof of payment method ownership (e.g., screenshot of your bKash or Nagad account registered in your name).

2.3 Transaction and Financial Data

We record all financial transactions conducted through your 77j7 account, including deposit amounts, withdrawal requests, bonus credits, wager amounts, and game outcomes. Payment credentials (bKash wallet numbers, Nagad account numbers, Rocket numbers, bank account details) are processed by certified third-party payment gateways. 77j7 does not store full payment credentials on its own servers.

2.4 Usage and Behavioural Data

We automatically collect certain technical and behavioural data when you interact with the 77j7 platform, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, features used, and session duration;
• Game history, betting patterns, and wagering activity;
• Login timestamps and logout timestamps.

2.5 Communications Data

If you contact us through live chat, email, or WhatsApp, we retain records of those communications — including the content of your messages and our responses — for customer service quality assurance, dispute resolution, and compliance purposes.

3 How We Use Your Personal Data

77j7 uses the personal data it collects for the following specific, clearly defined purposes. We do not use your data for any purpose beyond those listed below without obtaining your explicit prior consent or without a separate lawful basis:

• Account Management: Creating, maintaining, and securing your 77j7 player account, including authentication, password recovery, and session management;
• Transaction Processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks, and maintaining accurate records of all financial activity on your account;
• Identity Verification: Verifying your age (21+) and identity in accordance with our KYC obligations, and preventing underage gambling and identity fraud;
• Regulatory Compliance: Meeting our anti-money laundering (AML) obligations, retaining records as required by applicable law, and cooperating with lawful requests from competent authorities;
• Customer Support: Responding to your support queries, resolving disputes, and maintaining records of communications for quality assurance;
• Platform Improvement: Analysing usage and behavioural data in aggregate to improve the 77j7 platform, identify and fix bugs, and optimise the betting and gaming experience;
• Responsible Gaming: Monitoring betting patterns to identify players who may be displaying signs of problem gambling, and proactively offering responsible gaming tools such as deposit limits and cooling-off periods;
• Security and Fraud Prevention: Detecting and preventing unauthorised account access, bonus abuse, collusion, money laundering, and other fraudulent or prohibited activities;
• Marketing Communications (Opt-In Only): Sending promotional emails, SMS messages, or in-platform notifications about bonuses, offers, and new features — but only to players who have explicitly opted in to receive such communications. You may withdraw this consent at any time by contacting [email protected].

4 Legal Basis for Processing

77j7 processes your personal data under one or more of the following lawful bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to fulfil the contract between you and 77j7 — including account registration, transaction processing, and KYC verification — is carried out on the basis that it is required to deliver the services you have requested;
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and responses to lawful authority requests;
• Legitimate Interests: Processing for purposes such as fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics, where those interests do not override your fundamental privacy rights;
• Consent: Processing for optional activities such as direct marketing communications, where we rely on your freely given, specific, and revocable consent. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

5 Data Sharing & Third Parties

5.1 Categories of Recipients

77j7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of trusted partners and service providers, strictly on a need-to-know basis and under written data processing agreements:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment partners — solely for the purpose of processing your deposits and withdrawals;
• Game Providers: Certified third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — who receive only the technical session data required to deliver the game content and record outcomes;
• Identity Verification Services: Trusted KYC and document verification providers who assist with validating identity documents submitted during account verification;
• Fraud Prevention and Security Services: Third-party fraud detection and cybersecurity providers who analyse transactional and behavioural data to identify suspicious activity;
• Cloud Infrastructure Providers: Secure cloud hosting providers who store platform data under strict confidentiality and security obligations;
• Legal and Regulatory Authorities: Courts, regulators, law enforcement agencies, or other competent public authorities, where 77j7 is legally required to disclose data under applicable law.

5.2 International Data Transfers

Some of the third-party service providers listed above operate infrastructure located outside Bangladesh. Where personal data is transferred internationally, 77j7 ensures that appropriate safeguards are in place — including contractual clauses requiring the recipient to apply data protection standards equivalent to those described in this policy — before any transfer takes place.

6 Cookies & Tracking Technologies

6.1 Types of Cookies Used

77j7 uses a limited set of cookies and similar tracking technologies on its platform. We categorise these as follows:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your account state across page loads, and enable core features such as the game lobby and account dashboard. These cookies cannot be disabled without breaking core platform functionality;
• Analytics Cookies: We use first-party analytics tools to understand how players navigate the platform — which pages are visited most frequently, where users encounter difficulties, and how session flows can be improved. This data is collected in aggregate and is not linked to individual identifiable profiles;
• Preference Cookies: These cookies remember your display and platform preferences (e.g., language, last-visited game category) to personalise your experience on return visits.

6.2 What We Do Not Use

77j7 does not use third-party advertising cookies, behavioural targeting trackers, social media pixel tags, or any cross-site tracking technology. We do not share cookie data with advertising networks.

6.3 Managing Cookies

You may control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent core platform features from functioning correctly and may make it impossible to log in or place bets. Analytics and preference cookies can be disabled without affecting core functionality.

7 Data Retention

77j7 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

After the applicable retention period expires, data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be linked to you as an individual. Data subject to a legal hold (e.g., pending litigation or regulatory investigation) is retained until the hold is lifted.

8 Your Privacy Rights

As a 77j7 player whose personal data we process, you hold the following rights. We are committed to honouring these rights promptly and without undue obstruction:

• Right of Access: You may request a copy of the personal data 77j7 holds about you, along with information about how it is being processed;
• Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data held in your account or our records;
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations (see Section 7);
• Right to Restriction of Processing: You may ask us to temporarily restrict the processing of your data in certain circumstances — for example, while the accuracy of data is being contested;
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to us, for transfer to another service provider;
• Right to Object: You may object to processing based on our legitimate interests, including profiling for responsible gaming purposes. We will honour such requests unless we have compelling legitimate grounds that override your interests;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

9 Children and Minors

77j7 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes a date-of-birth check, and our KYC process includes mandatory age verification against government-issued identity documents. Where we discover that an account has been registered by or on behalf of a person under 21, we will immediately suspend and close the account, void all associated activity, and securely delete the minor's personal data in accordance with applicable law.

If you are a parent or guardian and believe that a minor in your care has registered an account on 77j7 using false information, please contact us immediately at [email protected] so that we can take prompt corrective action.

10 Security Measures

77j7 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your browser or device and 77j7's servers is encrypted using industry-standard TLS 1.2 or higher;
• At-Rest Encryption: Sensitive data stored in our databases — including identity documents and personal details — is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data within 77j7's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of access required to perform their job functions;
• Two-Factor Authentication: Internal administrative access to systems holding personal data requires multi-factor authentication;
• Regular Security Audits: We conduct regular vulnerability assessments and penetration testing of our platform infrastructure to identify and remediate security weaknesses;
• Incident Response: In the event of a data breach affecting your personal data, 77j7 has an incident response procedure in place to contain the breach, assess its impact, notify affected individuals where required, and take corrective measures.

While we implement robust security measures, no platform can guarantee absolute security against all possible threats. You also have a role to play in protecting your own account — please use a strong, unique password and never share your login credentials with anyone.

11 Changes to This Privacy Policy

77j7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform features. When we make material changes, we will:

• Post the updated policy on this page with a revised effective date;
• Send a notification to your registered email address at least 7 days before the changes take effect;
• Display an in-platform notice on your next login if the changes are significant.

Your continued use of the 77j7 platform after any updated Privacy Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting [email protected].

We encourage you to review this page periodically to stay informed about how 77j7 protects your data. The version number and effective date at the top of this document always reflect the currently applicable version.

12 Contact & Data Requests

For any questions, concerns, or formal requests relating to this Privacy Policy or the personal data 77j7 holds about you, please reach out using the contact details below. All contact information is provided as plain text — please copy manually:

When submitting a data rights request (see Section 8), please include your full name, registered email address, account username, and a clear description of your request so we can process it efficiently. We aim to acknowledge all requests within 5 business days and provide a full response within 30 days.